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Forum Discussion

dhl's avatar
dhl
Luminary
Sep 25, 2017
Solved

ReadyNAS 104 online but not available on ReadyCloud

We have a ReadyNAS 104 which we use for backup. It's running the latest 6.8.0 firmware.   ReadyCloud is enabled and logged in with an admin account. The admin page shows internet and services avail...
Offline
ReadyCLOUD
ReadyCLOUD Portal
  • dhl's avatar
    dhl
    Sep 28, 2017

    We updated to 6.8.1 and that fixed the problem. All good! :smileyvery-happy:

     

    --dhl

BingkeX's avatar
BingkeX
NETGEAR Expert
Sep 26, 2017

Hi dhl,

Would you please sign in http://readycloud.netgear.com with same admin account to check what is the status for you device?

And please check what is your RN104's serial number and mac address on admin page.

 

Best Regards.

 

  • dhl's avatar
    dhl
    Luminary
    Sep 26, 2017

    Hi BingkeX,

     

    The RN104 is still offline when logged into ReadyCloud.

     

    Serial: 3EP134EW00864

     

    MAC Address:

    eth0: 28:C6:8E:34:4E:A8 (active address)

    eth0: 28:C6:8E:34:4E:A9 (unused address)

     

    Thanks!

     

    • dhl's avatar
      dhl
      Luminary
      Sep 28, 2017

      We updated to 6.8.1 and that fixed the problem. All good! :smileyvery-happy:

       

      --dhl

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