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Solved
ReadyNAS 314 ReadyCloud Mobile App not connecting outside local network
Hello, I was previously able to connect from the ReadyCloud iOS app to my ReadyNAS RN314 device from LTE and from local wifi. After clicking "Leave" from the admin console of the ReadyNAS and con...
- Tried yesturday morning connecting and listing shares from the iOS ReadyCloud app to my ReadyNAS over LTE and it worked. The status indicated "Connecting", "Refreshing", then "Connected (VPN)".This baffles me as the iOS app did not get updated,The ReadyNAS did not get updated,I did not change any settings on my ReadyNAS, iOS App, or network since it wasn't working.So I can connect from LTE and local network WIFI.I then tested on a different WIFI network connecting to my network at home (where the NAS has always been connected) and from the Android app to see if its works. I found I can connect and list shares with the Android app on a different and the same WIFI network as the ReadyNAS. iOS also was able to connect and list shares on a different and the same WIFI network as the ReadyNAS.Not sure what changed. Maybe Netgear's systems had to refresh registered devices.Glad it is working.Although I am still encountering the Replicate registration issue I noted here: https://community.netgear.com/t5/ReadyCLOUD/ReadyNAS-314-ReadyNAS-Replicate-not-registering/m-p/1128332?cid=wmt_netgear_organic
I have had this exact same d*** problem for months! Ever since the stupid ReadyCloud to MyNetGear account changes. I can connect with PC from anywhere and see my shares/files. But when I use the iOS app, I can only get to my files when on my home network ( where the Ready Cloud device is). When I am off my home network, it shows my device as online, but connecting always fails. I have made sure that I have the latest firmware for the device, and the latest app version for my iPhone. Still no change. It's quite useless to me right now. This is the last Netgear item I will buy.
Can you send in your logs (see the Sending Logs link in my sig) Jg19man?
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