NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS 316 and others - ReadyCLOUD Web interface only showing Home Folders
Hi all, I have about 7 x ReadyNAS devices running at various sites. This morning (25 May 2020), it seems that anyone accessing their ReadyNAS via ReadyCloud on the web (https://readycloud.netgea...
Yes it is an issue detected by the team and they are working on it. As a workaround you can use the desktop or mobile app to access shares they should not be affected by the issue.
UPDATE: Issue is now resolved. You should be able to see your shares when logged in to the portal.
Regards
Have you tried rebooting the NAS to restart the service? Are the users accessing admin account for each ReadyNAS?
Hi again Marc_V
Sorry I didn't answer your 2nd question - users aren't logging in as admins, but when I login as an admin on any of the devices (via the ReadyCLOUD web interface), I get the same thing - Home Folders only.
No firmware updates were done recently on any of these devices - nothing has changed on them for the past 3 months approx., but this issue just began this morning.
Any ideas?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
