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Forum Discussion

tiborszabo's avatar
tiborszabo
Star
May 25, 2020
Solved

ReadyNAS 316 and others - ReadyCLOUD Web interface only showing Home Folders

Hi all,   I have about 7 x ReadyNAS devices running at various sites. This morning (25 May 2020), it seems that anyone accessing their ReadyNAS via ReadyCloud on the web (https://readycloud.netgea...
  • Marc_V's avatar
    Marc_V
    May 27, 2020

    tiborszabo JuanD

     

    Yes it is an issue detected by the team and they are working on it. As a workaround you can use the desktop or mobile app to access shares they should not be affected by the issue.

     

    UPDATE: Issue is now resolved. You should be able to see your shares when logged in to the portal.

     

    Regards

tiborszabo's avatar
tiborszabo
Star
May 27, 2020

JuanD Marc_V 

 

I've just received word from our agents here in South Africa that this is indeed an issue that Netgear are currently working on.

We wait in hope...

 

Thanks all for your feedback and input.

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
May 27, 2020

tiborszabo JuanD

 

Yes it is an issue detected by the team and they are working on it. As a workaround you can use the desktop or mobile app to access shares they should not be affected by the issue.

 

UPDATE: Issue is now resolved. You should be able to see your shares when logged in to the portal.

 

Regards

  • VAMA's avatar
    VAMA
    Aspirant
    Jun 06, 2020

    My NAS is 526X and latest updated still i am facing same issue.

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