Forum Discussion

tigger1972de

Initiate

Dec 21, 2014

ReadyNAS DUO v1 and new ReadyCloud doesn't work- How to?

Hello, I used ReadyNAS remote all time. Now I changed to Windows 8. But how can I connect to my two RND2000 ReadyNAS DUO V1. Both have the newest Firmware. But ReadyCloud can't discover my NAS's. ...

Installation & Upgrade

JennC

NETGEAR Employee Retired

Oct 24, 2015

Hello CapnOdyssey,

Welcome to the community!

Unfortunately, there is no plan getting ReadyCloud to work with ReadyNAS Duo or any legacy NAS. ReadyCloud is for ReadyNAS OS6 while ReadyNAS Remote is for the legacy NAS models (OS4 and OS5).

Regards,

Sandshark

Sensei - Experienced User

Oct 26, 2015

JennC wrote:

Unfortunately, there is no plan getting ReadyCloud to work with ReadyNAS Duo or any legacy NAS. ReadyCloud is for ReadyNAS OS6 while ReadyNAS Remote is for the legacy NAS models (OS4 and OS5).
,

This is perhapos one of the worst decisions Netgear has made with respect to the ReadyNAS line. If the two clients could both be installed on the same computer, it would not be an issue. But anyone that has both new and legacy equipment must now choose which they will have remote access to and which they will not. That Netgear does not underestand the severity of this debacle is truly astounding. If anyone who supports this forum has access to anyone at Netgear who is able to make decisions, please pass this on to them.

banditinoz
Apprentice
Nov 09, 2015
I COMPLETELY AGREE.

I run both a Duo and a RN102 with things I need remote access to on both. remote was finding my Duo but not my RN102, so of course I installed Readycloud, believing that it would be intelligent enough to access both.

In the process it removed remote, after which I discovered I could no longer access my Duo. So then I figured ok, I'll put remote on as well so I can access both Readynas. It then uninstalled cloud and wouldn't install on Windows 10 even with the compatability troubleshooter.

So now I'm screwed! I can access my RN102 via cloud, but I'm unable to reach important data on my Duo at all.

Netgear needs to find a solution as I believe this is unacceptable because it takes away important functionality that is supposed to be integral to the operation of the device.

IT'S NOW A PAPERWEIGHT!