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Forum Discussion
Soiski71
Jan 13, 2021Aspirant
Readynas duo v2 not starting after power failure
We had yesterday powerfailure and now the unit will not boot correctly nor is visible in Raidar. After power up; Power button LED, USB and backup status LED, disk 1 LED, and disk 2 LED gets lights ...
JohnCM_S
Jan 13, 2021NETGEAR Employee Retired
Hi Soiski71,
Welcome to the Community!
You can try powering on the NAS without the disks in it and then check if RAIDar will detect it with a status of 'No disks detected. If RAIDar can't still detect the NAS even without the disks, the issue is most likely with the chassis.
Note: Please label the disks with their corresponding bay before removing them from the chassis.
Regards,
Soiski71
Jan 13, 2021Aspirant
Thank John,
Still the same when Disks removed. All lights (except activity) light up, but Raidar does not see it. Looking from my switch it does not get IP either , but the ethernet connector though is blinking as it would be doing "something".
Accessing the boot mode does not work either. Pressing Backup button only switches all lights out (as it does if rebooting with out reset button pressed on power on) so No recycling of boot mode possible.
- JohnCM_SJan 14, 2021NETGEAR Employee Retired
Hi Soiski71,
Since you are still getting the same issue even without the disks, the issue is most likely with the chassis already.
It will be best to confirm first if your NAS is a Duo v1 or v2 because the product label of this NAS model can be confusing. One way to determine is to check the front panel of the chassis (The other labels on the chassis should be ignored). If it only has ReadyNAS Duo in it, then it is a Duo v1. If it says ReadyNAS Duo v2 on the front panel, then it is a Duo v2.
Regards,
- Soiski71Jan 14, 2021Aspirant
Its is V2. I Check it from the rear panel also.
- JohnCM_SJan 14, 2021NETGEAR Employee Retired
Hi Soiski71,
Does it also say v2 on the front panel also?
After confirming that the model is a v2, you can try doing a USB boot recovery and see if that can help fix the issue. For the ReadyNAS Duo v2 boot recovery, it requires a FAT32 USB key with an initrd.gz, uImage-recovery, and the RAIDiator-arm-5.3.13 firmware on it. You can get the files on this thread. (Note: You may need to try several USB flash drives for it to work).
If your chassis will still have the same issue after doing this, there could be a hardware fault on the chassis already and it will be best to replace it.
Regards,
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