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Forum Discussion
davesumm
May 23, 2016Luminary
ReadyNAS Online (VPN Disconnected)
RN102 running OS6.5 at home WIN10 x64 Readycloud 1.12 at work Using readycloud.netgear.com i can see my NAS and its contents Using the readycloud app i get "Online (VPN Disconnected)" Was working...
- May 31, 2016
I've always used only lowercase for emails so it can't be that. I also noticed that my PC wouldn't connect to the NAS using explorer without mapping a network drive using the NAS' admin credentials but upon restarting the PC they would disconnect and i'd have to do it all again... Annoying. Even simply clicking on the NAS in 'network' would cause a connection error.
I got sick of it not working so I created another sso login using a different email address. The original was hotmail the new one is icloud. I removed the original from cloud users and signed in with the new one and it all works again. There must be a problem with the way netgear handles the so called migration to SSO.
The iPhone app works fine but the screen & text needs resizing to suit a 6S plus as it currently looks like something from the 90's.
davesumm
May 23, 2016Luminary
Thanks, I'll give it a go when i get home. Shame we have to resort to figuring out how to do it ourselves.
BrianL2
May 24, 2016NETGEAR Employee Retired
Hi Blackstar,
Thank you for sharing your workaround that fixed your issue. I hope davesumm can give it a try and provide feedback afterwards. With regard to your encryption question, I may have to look and test it on my end if I will get the same behavior. I will keep you guys posted.
Kind regards,
BrianL
NETGEAR Community Team
- davesummMay 24, 2016Luminary
I'll be sure to give feedback if it works or not. Another pain is that it's not possible (as far as i know) to test without being offsite so i go home, make a change then go to work to test if it worked.
- davesummMay 24, 2016Luminary
I changed the security setting and my iPhone (using 4G) rcloud app sees it (online) but it then changes its mind and says disconnected so i'm guesing nothing has changed
- stylo1984May 24, 2016Aspirant
i had the same issue, deleted the nas of my account and placed it back. everything works fine now
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