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Forum Discussion
Solved
ReadyNAS Online (VPN Disconnected)
RN102 running OS6.5 at home WIN10 x64 Readycloud 1.12 at work Using readycloud.netgear.com i can see my NAS and its contents Using the readycloud app i get "Online (VPN Disconnected)" Was working...
I've always used only lowercase for emails so it can't be that. I also noticed that my PC wouldn't connect to the NAS using explorer without mapping a network drive using the NAS' admin credentials but upon restarting the PC they would disconnect and i'd have to do it all again... Annoying. Even simply clicking on the NAS in 'network' would cause a connection error.
I got sick of it not working so I created another sso login using a different email address. The original was hotmail the new one is icloud. I removed the original from cloud users and signed in with the new one and it all works again. There must be a problem with the way netgear handles the so called migration to SSO.
The iPhone app works fine but the screen & text needs resizing to suit a 6S plus as it currently looks like something from the 90's.
Not real smart at this game are you? We went from username (which caused endless upper/lower case problems) to email logins so I'm not sure what you're asking me. Emails are always treated as lowercase are they not? In any case, mine was entered as all lower
davesumm wrote:
Emails are always treated as lowercase are they not?
email addresses themselves are not case-sensitive, but user accounts that use the email address format might be.
I don't mean to seem insulting but i'm getting pretty sick of this problem. It was working fine and now it isn't and there's nothing i have changed other than the SSO farce.
Hi davesumm,
Our mobile apps had an update a couple of days ago. Could you give it another try and let us know if the update fixes your problem?
Kind regards,
BrianL
NETGEAR Community TeamI've always used only lowercase for emails so it can't be that. I also noticed that my PC wouldn't connect to the NAS using explorer without mapping a network drive using the NAS' admin credentials but upon restarting the PC they would disconnect and i'd have to do it all again... Annoying. Even simply clicking on the NAS in 'network' would cause a connection error.
I got sick of it not working so I created another sso login using a different email address. The original was hotmail the new one is icloud. I removed the original from cloud users and signed in with the new one and it all works again. There must be a problem with the way netgear handles the so called migration to SSO.
The iPhone app works fine but the screen & text needs resizing to suit a 6S plus as it currently looks like something from the 90's.
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