Forum Discussion

Aspirant

Mar 07, 2017

Solved

ReadyNAS online (VPN Disconnected)

Is netgear having the same issue again with the VPN being disconnected for PC's? I am able to get to my shares from my android devices but my windows 10 laptop gets the "Online, vpn disconnected" er...

Desktop client

JennC
Mar 11, 2017
Hi all,

Can you please check and try again? It seems we did have a problem on it but should be fixed now.

Regards,

MalcolmT

Apprentice

Mar 09, 2017

Hi Jenn
My group are using Readynas Remote Windows client.

When it fails to log in the Leaf network does not get a valid IP address, so the user/password prompt appears.

When it logs in but shows no ReadyNas, the IP address is in the wrong range

When it does show the ReadyNas it seems to be OK but drops its connection intermittently.

I hope this helps - thanks for the query

JennC
NETGEAR Employee Retired
Mar 09, 2017
Hi MalcolmT,

Thanks!

I don't want to say that there is no issue on ReadyNAS Remote but I don't want say there is because I think we'll have wait if others too get the same problem on ReadyNAS Remote. I am waiting for the ReadyCloud users who get VPN disconnected error.

Regards,
- Blondie1107
  Aspirant
  Mar 10, 2017
  Hi,
  
  My group is using Windows
  - davesumm
    Luminary
    Mar 10, 2017
    Yep. VPN Disconnected for me again
- JennC
  NETGEAR Employee Retired
  Mar 11, 2017
  Hi all,
  
  Can you please check and try again? It seems we did have a problem on it but should be fixed now.
  
  Regards,
  - md2020
    Aspirant
    Apr 04, 2017
    Still seeing the issue on my Win 7 computer. It seems to work on my win 10 devices