Forum Discussion

Aspirant

Mar 07, 2017

Solved

ReadyNAS online (VPN Disconnected)

Is netgear having the same issue again with the VPN being disconnected for PC's? I am able to get to my shares from my android devices but my windows 10 laptop gets the "Online, vpn disconnected" er...

Desktop client

JennC
Mar 11, 2017
Hi all,

Can you please check and try again? It seems we did have a problem on it but should be fixed now.

Regards,

MalcolmT

Apprentice

Mar 11, 2017

Hi Jenn
All except 2 connections are back at the moment, so certainly an improvement for now.

Any suggestions for the remaining ones? What was wrong? It may give us a clue how best to feed back relevant info in a timely manner.

Blondie1107
Aspirant
Mar 11, 2017
Hi Jenn,

I have verified my VPN connections are back up.

Thank you
FramerV
NETGEAR Employee Retired
Mar 21, 2017
Hi to all,

I think we have identified that the issue was on the server side. Please update the thread if there are any other issues.

Regards,
- MalcolmT
  Apprentice
  Mar 21, 2017
  I've been monitoring for the last few days, and they are fine thanks. I did need to resave one of my client's profiles before it would log in unattended, so if anyone has that issue, it's perhaps worth a try.