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Solved
ReadyNAS online (VPN Disconnected)
Is netgear having the same issue again with the VPN being disconnected for PC's? I am able to get to my shares from my android devices but my windows 10 laptop gets the "Online, vpn disconnected" er...
Hi all,
Can you please check and try again? It seems we did have a problem on it but should be fixed now.
Regards,
Nothing new no nelp from netgear.com I noticed the app works if I am on the same network as the readynas if I attempt this from outside the home network the VPN stays disconnected
I'm pleased to report that all of mine have been up and running for a few weeks now without any issues. However, I replicated the issue by releasing the IP address on my leaf network. As soon as I unloaded and reloaded ReadyCloud, it recovered successfully. Also, I have disabled cloud access on one ReadyNAS and then re-enabled it to check that that doesn't upset it either, so I'm afraid I can't offer any more advice.
Just to be sure though, try adding a new Readycloud user and log in using that new name. If it's able to see the drive, contact Netgear because they did have an issue with some accounts where they needed to manually intervene a couple of months ago.
I hope this helps
Malcolm
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