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Forum Discussion
dmkeng
Sep 02, 2015Aspirant
ReadyNAS Online (VPN Disconnected)
Hi, I have two RN10222D ReadyNAS units, one at my home and the other at my office. I have ReadyCloud Windows app installed on my home computer, office computer and laptop. From either home or offi...
JennC
Sep 03, 2015NETGEAR Employee Retired
Hello dmkeng,
Let me check this with you again. I have some questions below:
- What you are saying is using your laptop when away from home and office, you try to connect to home NAS via ReadyCloud and it works fine but when you try to connect to office NAS, that office NAS reports Online (VPN disconnected)?
- Using the same laptop, when you are home you are able to access both office and home NAS unit via ReadyCloud?
- Are the home and office networks connected to each other via VPN?
- What's the Windows version of the laptop?
- What's the version of the ReadyCloud app?
- What's the firmware version of both NAS units?
- When you are away from home and you access these 2 NAS units, what Internet service do you use? Is that a free WiFi, mobile data, etc.
Regards,
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