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Forum Discussion

tdaters's avatar
tdaters
Aspirant
Nov 29, 2018
Solved

Readynas Pro with os6 will not connect to Readycloud

i have an old readynas pro 6 with os6 installed. It won't connect to Readycloud because the nas spits out the mac address on eth0 as the serial number. i have seen posts on a work around, just noth...
ReadyCLOUD Portal
  • JohnCM_S's avatar
    JohnCM_S
    Dec 11, 2018
    Hi tdaters,

    The fix has been applied and the NAS has been rebooted to Normal mode. It should have the proper serial number now.

    Regards,
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Nov 30, 2018

Hi tdaters,

 

Can you enable SDM (Secure Diagnostic Mode) on the NAS? We will try apply a fix for that problem. Please PM me the 5-digit port number after enabling it.

 

Regards,

Retired_Member's avatar
Retired_Member
Nov 30, 2018

I have the same problem

After Update to 9.4. and change the network DNS to 8.8.8.8 and restart the serialnumer change to NONE000200000.

I cannot use READYCLOUD.

It was changed before from stephenB and i could use Readycloud.

But after a restart i got again NONE and no connection to READYCLOUD

with best wishes

Jochen

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