NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tdaters's avatar
tdaters
Aspirant
Nov 29, 2018
Solved

Readynas Pro with os6 will not connect to Readycloud

i have an old readynas pro 6 with os6 installed. It won't connect to Readycloud because the nas spits out the mac address on eth0 as the serial number. i have seen posts on a work around, just noth...
ReadyCLOUD Portal
  • JohnCM_S's avatar
    JohnCM_S
    Dec 11, 2018
    Hi tdaters,

    The fix has been applied and the NAS has been rebooted to Normal mode. It should have the proper serial number now.

    Regards,
tdaters's avatar
tdaters
Aspirant
Dec 08, 2018

New power supply is back in. The unit is back in sdm with same number.

thanks

tim

 

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Dec 11, 2018
Hi tdaters,

The fix has been applied and the NAS has been rebooted to Normal mode. It should have the proper serial number now.

Regards,
  • tdaters's avatar
    tdaters
    Aspirant
    Dec 11, 2018

    Thanks so much for helping out on this!!!!

    Is there anyway to back this up so that if i get zapped i can take care of it myself?

    thanks

    tim

     

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired
      Dec 15, 2018

      Hi tdaters,

       

      There is no means to backup the fix done on the NAS but, it was already set to be persistent even if factory reset is done on the NAS.

       

      Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More