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Forum Discussion
Raven1938
Mar 14, 2017Aspirant
ReadyNas VPN diconnected
Hello Netgear Community,
I've read about 20 posts on this topic this morning, but failed to find any solution that would help. Essentially, I have a workgroup of 5, and 3 are currently connected to the ReadyNas 312 through ReadyCloud app.
Myself and another team member are both receiving the message "Online (VPN Disconnected). We are using the latest download, and our firmware is 6.6.1
Since I am the administrator, and cannot connect, I have no way of adding deleting /adding new users (which I read would potentially resolve the problem).
What is most frustrating, it appears this is likely a flaw with NetGear ReadyCloud, but they seem to be ignoring the fact, as well as the fact that the issue has been reported by many users.
In any case... I am communication with three users who are able to connect, anything they can do, as non-administrators? Anything I can do, while trapped inside do to a Nor'Easter (Blizzard, for those who are unfamiliar).
thanks, Raven
2 Replies
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- Raven1938Aspirant
Just some additional info... I had one of my teammates, who could not connect to the VPN, attempt to log in in with another users info who was able to connect (that user logged out first). The interesting thing here is, the user who could not log in with her own credentials still received the message "VPN disconnected" when she attempted to login in with the user credentials of the person who had been logged in, all day.
- StephenBGuru - Experienced User
Raven1938 wrote:
...while trapped inside do to a Nor'Easter (Blizzard, for those who are unfamiliar).
I'm in Boston, so I am very familiar.
Raven1938 wrote:
I am communication with three users who are able to connect, anything they can do, as non-administrators? Anything I can do,I wish there were a good answer on ReadyCloud. All I can suggest is looking at other alternatives. It just doesn't have the reliability.
Google Drive or AWS sync are possible, but it's still early days for them. OpenVPN, OwnCloud or ZeroTier seem more stable.
Another option is to install Filezilla on everyone's PC, and forward FTP ports in the enterprise router. Use ddns if there is no DNS in place already. Then use FTPS as a backup access method. You could potentially get this running today if you have remote access to the router configuration.
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