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Forum Discussion
424User
Sep 29, 2016Tutor
Recently updated firmware on RN104 now users not able to backup pics from phone with Rcloud
I use the ReadyNAS 104 for my family to backup photos. I made sure everyone had a mynetgear.com account upgrade and they were able to access/backup their photos. The firmware up for 6.5.2 was avail...
DimitrisN
Oct 01, 2016Aspirant
Hi JennC,
I've done it twice... :( I updated the firmware to 6.6.0 and i done it again... Doesn't work for me :(
Any other suggestions?
Dimitris
RN104
JennC
Oct 01, 2016NETGEAR Employee Retired
Hello DimitrisN,
I'm sorry but I think you are in a wrong thread.
Regards,
- 424UserOct 01, 2016Tutor
Thanks Jenn,
I copied files to another folder but didn't change the name of the folder ( i believe this was giving me issues). Deleted her old account and created new one. I had to to this a couple of times as it kept failing. I renamed the folder to something else and finally this solution worked. Thank you.
- JennCOct 01, 2016NETGEAR Employee Retired
Hello 424User,
Thank you for coming back and posting the solution/work around you did. I am glad it works now.
To close this thread, please mark one of the posts as accepted solution.
Please feel free to post any suggestions, comments or questions. We appreciate your contribution to the community.
Regards,
- jjnmOct 18, 2016Aspirant
Hi there why when you people do an update I have to spend hours trying to connect my devices again. I'm ready to throw this unit in the trash. My media backup does not work, my bose sound touch cant read my music files any more.
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