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Solved
Shares/Volumes not detected on ReadyCloud since upgrading firmware
I am running a ReadyNAS 102 which is connected to ReadyCloud.
While running firmware 6.5.2, I could see my shares on the home tab. However, since upgrading to 6.7.4, the NAS is still detected but shows as "No Volumes or USB Disks."
I tried creating a new share (TEST below) to see if one created under the current firmware would show up, but it didn't. I also tried rebooting the NAS.
EDIT If it makes a difference to them being detected, the NAS has one JBOD volume at the moment, in Bay 2. Bay 1 is empty (the hard drive previously in that bay is degraded and will be replaced when the new drive arrives). This was the setup that worked under the old firmware.
Can anyone suggest a fix?
Second update. I solved my problem with, basically, a downgrade and upgrade of the firmware (details here), but it was fairly risky, and I would not recommend it as a fix. I only tried it because I didn't have any data at stake and I was willing to risk the hardware. My shares are now showing up in ReadyCloud from my reinstalled 6.7.4 firmware, so it's quite likely that a factory reset on its own would have gotten me there. That would be my suggestion to anyone else with the same problem.
I don't know if there's any etiquette issues of marking your own post as a solution here (not sure if there are karma points etc involved?) but I'm going to mark it solved so future people searching can see what didn't work, and what did.
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Just an update for completeness, I have now tried the following, without success in getting shares/volumes to appear in ReadyCloud:
- Deleting the volume and creating a new one in the new firmware (the NAS is being rebuilt anyway, so it was trivial to try it).
- Swapping the drive to Bay 1
- Putting another hard drive in Bay 2 (ie, no empty bays)
- Adding the second hard drive as another JBOD volume (ie, all disks part of the active system)
- Adding test shares to both drives (all disks have shares)
- Adding test data to both drives (all disks have data files)
- Deleting the JBOD volume and making both drives a RAID 0 volume
- Deleting the RAID 0 volume and making both drives a RAID 1 volume
At this point, unless anyone has any suggestions, I think I will need to try rolling back to 6.5.2.
Second update. I solved my problem with, basically, a downgrade and upgrade of the firmware (details here), but it was fairly risky, and I would not recommend it as a fix. I only tried it because I didn't have any data at stake and I was willing to risk the hardware. My shares are now showing up in ReadyCloud from my reinstalled 6.7.4 firmware, so it's quite likely that a factory reset on its own would have gotten me there. That would be my suggestion to anyone else with the same problem.
I don't know if there's any etiquette issues of marking your own post as a solution here (not sure if there are karma points etc involved?) but I'm going to mark it solved so future people searching can see what didn't work, and what did.
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