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Forum Discussion

TorsteinKongshe's avatar
Apr 22, 2013

Slow response due to Denied permission to ReadyCloud ?

My system is currently running extremely slow, and after investigating the logfiles on my MacBook Air running the latest versions of OSX, I see something strange ;

23.04.13 00:11:45,490 ReportCrash[10730]: Saved crash report for ReadyCloudAgent[10731] version ??? to /Users/eier2/Library/Logs/DiagnosticReports/ReadyCloudAgent_2013-04-23-001145_Torsteins-MacBook-Air.crash
23.04.13 00:11:45,492 ReportCrash[10730]: Removing excessive log: file://localhost/Users/eier2/Library/Logs/DiagnosticReports/ReadyCloudAgent_2013-04-23-000825_Torsteins-MacBook-Air.crash
23.04.13 00:11:55,489 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud[10732]) open("/var/log/readycloud.log", ...): 13: Permission denied
23.04.13 00:11:55,489 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud[10732]) open("/var/log/readycloud.log", ...): 13: Permission denied
23.04.13 00:11:55,500 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud[10732]) Job appears to have crashed: Trace/BPT trap: 5
23.04.13 00:11:55,500 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud) Throttling respawn: Will start in 10 seconds


I get these log errors about every 10 seconds ! I have a ReadyNAS Ultra 4 as a media storage device ( not for TimeMachine ). What can I do to shut the ReadyCloud thing OFF ??? I cannot remember having switched something like that on either.... RAIDar does not reveal any ReadyCloud settings that I can see...or am I missing something ?

Hope to get some help out there :-)

UPDATE : ...and yes, I have enabled ReadyNAS Remote for iPhone. It didn´t work until recently, after the latest update on AppStore only a few days ago. Maybe this Remote application is opening up something from the ReadyNAS Cloud ? I do not have a Cloud account though.... Shouldn´t work for Ultra 4´s...

13 Replies

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  • I am not sure, NTGR has not made it clear how the services all interact with each other, what is a dependency to what... Remote looks to be a core dependency of all other new stuff (Replicate,ReadyCloud,ReadyShare,ReadyDrop).
  • Thanks for a speedy reply Chirpa. So does this mean I have to turn off ReadyNAS Remote to get rid of the system log error messages towards ReadyCloud ? ..... Or would it help if I created a ReadyCloud account just so it doesn´t get access denied ?
  • They don't appear to differentiate what features work on what platform. Even Duo v1 (Sparc) users would see a useless ReadyDrop tab in their client.

    On the new ReadyNASOS 6.0 systems, ReadyCloud is always running and phoned home to netgear.com even if not enabled.

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