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Forum Discussion

TorsteinKongshe's avatar
Apr 22, 2013

Slow response due to Denied permission to ReadyCloud ?

My system is currently running extremely slow, and after investigating the logfiles on my MacBook Air running the latest versions of OSX, I see something strange ;

23.04.13 00:11:45,490 ReportCrash[10730]: Saved crash report for ReadyCloudAgent[10731] version ??? to /Users/eier2/Library/Logs/DiagnosticReports/ReadyCloudAgent_2013-04-23-001145_Torsteins-MacBook-Air.crash
23.04.13 00:11:45,492 ReportCrash[10730]: Removing excessive log: file://localhost/Users/eier2/Library/Logs/DiagnosticReports/ReadyCloudAgent_2013-04-23-000825_Torsteins-MacBook-Air.crash
23.04.13 00:11:55,489 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud[10732]) open("/var/log/readycloud.log", ...): 13: Permission denied
23.04.13 00:11:55,489 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud[10732]) open("/var/log/readycloud.log", ...): 13: Permission denied
23.04.13 00:11:55,500 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud[10732]) Job appears to have crashed: Trace/BPT trap: 5
23.04.13 00:11:55,500 com.apple.launchd.peruser.501[236]: (com.netgear.readycloud) Throttling respawn: Will start in 10 seconds


I get these log errors about every 10 seconds ! I have a ReadyNAS Ultra 4 as a media storage device ( not for TimeMachine ). What can I do to shut the ReadyCloud thing OFF ??? I cannot remember having switched something like that on either.... RAIDar does not reveal any ReadyCloud settings that I can see...or am I missing something ?

Hope to get some help out there :-)

UPDATE : ...and yes, I have enabled ReadyNAS Remote for iPhone. It didn´t work until recently, after the latest update on AppStore only a few days ago. Maybe this Remote application is opening up something from the ReadyNAS Cloud ? I do not have a Cloud account though.... Shouldn´t work for Ultra 4´s...

13 Replies

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  • cap1 wrote:
    We have a new build that fixes the issue, will be posted soon.


    I'm having a similar issue (ReadyCloudAgent constantly starting and failing) on my MacBook Pro, and am using the latest build for the Mac OS Mountain Lion on your download page (1.2.11). Is there some other update I've missed?

    /Keera in Norway

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