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Forum Discussion
Suddenly unable to get to NAS via ReadyCLOUD
For the past week or ten days, I've been unable to connect to my NAS via ReadyCLOUD. Previously I have had no problems. So, I thought I'd reboot the server and do some dust removel while it was of...
wlcox wrote:
Re: firmware update - When I click on "check for updates" on the "system" page of the admin console, it tells me that I have the latest verson already (6.4.1)
Netgear releases for manual downloading first, then the update server. 6.4.2 was released last week, and some folks from Netgear said it would be put on the update server today.
So either wait just a bit longer and try again - or do the manual download/install.
Updated manually. Same problem with the ReadyCloud app. Remotely, I can surf to readycloud.netgear.com and login and successfully access the NAS, but not with the app. The app claims that I am signed in and shows the name of the NAS, but the "connecting..." gear just spins and I never gain access to the NAS through the app. This test was carried out on a Win7 box.
Hi wlcox,
Had the same problem today and I'm already checking it with my colleagues. I will keep you posted.
Kind regards,
BrianL
NETGEAR Community Team
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