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Forum Discussion
Suddenly unable to get to NAS via ReadyCLOUD
For the past week or ten days, I've been unable to connect to my NAS via ReadyCLOUD. Previously I have had no problems. So, I thought I'd reboot the server and do some dust removel while it was of...
Any news on this, very frustrating. I've read many posts and still unable to come up with a solution. Please see my post here:
Hi,
I have a similar situation. New RN516 installed a week ago, fully accessible via network and ReadyCloud. Suddenly, can't connect to "services' on cloud tab, shows I'm connected to Internet. Also can't connect to ReadyCloud/Netgear, unit discovered but shows offline and can't see shares.
Using static IP outside DHCP on router, inside subnet, did it this way with my Ultra6 and it worked for years.
Did as suggested adding DNS server with router IP and magically I was back online. Moments later I was kicked off again. Tried entering Google DNS didn't help. Changed IP to within DHCP range and then I couldn't even get online. Changed back to outside DHCP as was connected to Internet again, but still no services on the cloud tab. Please help, always appreciated.
Hi,
I have a similar situation. New RN516 installed a week ago, fully accessible via network and ReadyCloud. Suddenly, can't connect to "services' on cloud tab, shows I'm connected to Internet. Also can't connect to ReadyCloud/Netgear, unit discovered but shows offline and can't see shares.
Using static IP outside DHCP on router, inside subnet, did it this way with my Ultra6 and it worked for years.
Did as suggested adding DNS server with router IP and magically I was back online. Moments later I was kicked off again. Tried entering Google DNS didn't help. Changed IP to within DHCP range and then I couldn't even get online. Changed back to outside DHCP as was connected to Internet again, but still no services on the cloud tab. Please help, always appreciated.
To add to my above post, when readycloud discovers my RN516, I notice that when I try to manage it, a message comes up saying I must be on the same LAN as the computer, which I believe I am. Further, on the admin gui, cloud tab, if I click settings, I notice my device name is the original factory name of the NAS (i.e. NAS-xx-xx-xx_MAC), despite the fact that I renamed it.
Is the some sort of issue relatinf to the clients or my networks ability to resolve host names?
I also see in these settings use proxy checked and https, though no more dat in these fields. Do I need to enable http on all folders?
Getting very confused and feeling a bit helpless...
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