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Forum Discussion
EnochPowell
Jul 13, 2017Aspirant
Ultra 4 remote access not working
Cannot get remote access to work any more. Remote access seems to have become readycloud which has become a netgear account yada yada. Spent ages trawling the internet for an explanation but netgear...
- Jul 24, 2017
Hello EnochPowell,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Sandshark
Jul 13, 2017Sensei
ReadyCloud is only for the newer OS6.x devices. If your Ultra4 is still running OS 4.2.x, then you still use ReadNAS Remote. There was some trouble with the ReadyNAS remote server a little while back, but it is fixed now.
You can migrate your NAS to OS6.x if you like, but it is officially unsupported and it will wipe out your data.
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