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Forum Discussion
djmc117
Dec 21, 2016Tutor
Unable to discover ReadyNAS 316 from ReadyCloud account
FW 6.6.0 I have been able to create one ReadyCloud account and discover the RN316 using the serial number, all other discovery methods fail. In the cloud tab both internet and services are availabl...
- Dec 22, 2016
Hello djmc117,
Are you logging in to ReadyCloud portal and not through the app? This is where you should be able to invite a ReadyCloud user too.
Also, the account that shows as "signed un" in the admin page's Cloud > ReadyCloud should be in an email address format.
Welcome to the community!
Regards,
JennC
Dec 22, 2016NETGEAR Employee Retired
Hello djmc117,
Are you logging in to ReadyCloud portal and not through the app? This is where you should be able to invite a ReadyCloud user too.
Also, the account that shows as "signed un" in the admin page's Cloud > ReadyCloud should be in an email address format.
Welcome to the community!
Regards,
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