NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to discover ReadyNAS 316 from ReadyCloud account
FW 6.6.0 I have been able to create one ReadyCloud account and discover the RN316 using the serial number, all other discovery methods fail. In the cloud tab both internet and services are availabl...
Hello djmc117,
Are you logging in to ReadyCloud portal and not through the app? This is where you should be able to invite a ReadyCloud user too.
Also, the account that shows as "signed un" in the admin page's Cloud > ReadyCloud should be in an email address format.
Welcome to the community!
Regards,
Hi Jennc
Yes I am logging into the portal and the username listed is the email address.
I can login in ok I just can't seem register for my device.
Yes I am logging into the portal and the username listed is the email address.
I can login in ok I just can't seem register for my device.
Hi djmc117,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
