VPN Disconnected on Windows 10 Pro

Hi Marty,

I did reply, but for some reason the post has disappeared. I also replied to your private message. The update is below:-

Hi Marty,

It isn't. This NAS (RN104) is in my home, although we do have three other ReadyNAS (RN3220) on the domain. We don't use ReadyCLOUD on the RN3220s, these are used to store backups and server replications. The RN104 contains all of my business documents as well as my own personal documents and photos, which is why I need to access if from my work PC. Up until 3-4 weeks ago, it had been working perfectly fine for over a year. I've gone as far as doing a full Windows reset on my work PC and one of my Windows 10 Pro laptops to troubleshoot.

As a temporary measure, I created a LAN to LAN VPN between the SonicWALL firewall in the office and my DrayTek 2860 router at home which allowed the ReadyCLOUD client to connect 'locally' as it does on my home PC. I've had to remove this VPN for security reasons so I'm back to a non-functioning ReadyCLOUD client.

I've also tried disabling all of the security features on the SonicWALL firewall to troubleshoot, this didn't resolve the issue. The SonicWALL log doesn't contain any blocked or dropped packets from my PC when communicating with your servers. A wireshark trace also turns up nothing, your servers at Amazon are acknowledging and responding fine.

There's no specific error on the client other than 'Online (VPN Disconnected)'. I've inserted a screenshot of the message below. This is exactly the same message seen on my other Windows 10 Pro machines.

Regards,

Craig.