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Forum Discussion
Apps not appearing or launching...
I wanted to convey an observation, to get it "on the books" so to speak, regarding the available Apps not showing their images on the Available Apps page and after loading an App, getting a 404 page when trying to launch an installed Apps.
There's a previous thread regarding the App images not loading but this did not address or mention my finding.
My organization has a long-standing file share on its servers named "Apps". I configured the two RN2120 recently purchased (one a v2) with a share using that name (ROS v6.4.2), so my RNAS users would have a similar share names as my Win/'nix server users. This worked fine in the older NVX+ and 2100 RNASes I have deployed.
Under these circumstances I experienced the following symptoms:
- The images for the available Apps on the Available Apps tab were broken.
- Any of the available Apps would successfully install. (I installed SMB Plus and Anti-Virus Plus)
- Attempts at launching a properly installed App would result in a new browser page with a 404 error.
Apparently, one cannot have a share named "Apps" on ROS 6.x.x systems as it causes a conflict with the built in Apps folder used for the NetGear add-ons, even if my share is located under ../data. Once I figured this out, I renamed my share to "Programs" and the symptoms were addressed.
Again... just for the record, should someone else create a share named "Apps".
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I did some quick testing and couldn't see the same issues on 6.4.1. Updated to 6.4.2 and still good. Factory default on 6.4.2 and still good.
Apps are stored under the (oldest) volume in a subvolume called ".apps". It's also mounted to "/apps" on the system. A share named "Apps" (or "apps", I tried both) shouldn't conflict with the apps system.
Still have that system running? I wouldn't mind taking a look through the logs. You can send them over using these instructions.
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