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Forum Discussion
nglshmn
Aug 16, 2017Tutor
Cannot install Apps on 6.8.0
Any attempt on 3 different ReadyNAS's (just updated to 6.8.0 firmware), to install downloaded App .deb files results in "cannot read property 'childNodes' of undefined" error. Doesn't matter which a...
kohdee
Aug 23, 2017NETGEAR Expert
The problem is not really a bug in readynasos -- the bug lies in that the cacti application that one of you were installing (based on one of the comments in this thread earlier) can't fully install itself. Once you have an app that fails to install fully, it holds up other apps from installing properly. readynasos tries to work around some of those problems (which we have greatly improved). There's a log called install_debpkg.log that says what the problem was with installing the application. That can help debug app installation
btaroli
Aug 23, 2017Prodigy
kohdee wrote:There's a log called install_debpkg.log that says what the problem was with installing the application. That can help debug app installation
Uh, I thought that file was now deprecated in favor of the system journal. See https://community.netgear.com/t5/Community-Add-ons/How-best-to-diagnose-false-positive-app-upgrade-in-logs/m-p/1299377#M5762
journalctl --identifier=fv-app-install
- btaroliAug 23, 2017Prodigy
Yeah, folks should be advised to check with the sources of their installed apps prior to upgrading, since it could block you from applying further updates from those developers... until they address this issue. I ran into this briefly with DVBLink. Thankfully they were quick to provide a fixed build.
- kohdeeAug 23, 2017NETGEAR Expert
btaroli wrote:
kohdee wrote:
There's a log called install_debpkg.log that says what the problem was with installing the application. That can help debug app installation
Uh, I thought that file was now deprecated in favor of the system journal. See https://community.netgear.com/t5/Community-Add-ons/How-best-to-diagnose-false-positive-app-upgrade-in-logs/m-p/1299377#M5762
journalctl --identifier=fv-app-install
The install_debpkg.log is a file that is generated when you download the Logs bundle from the UI. Using the journal via journalctl is a backend command. I don't typically advise backend commands. Since you seem to already be familiar with backend commands, You can run apt-get install -yf and it should tell you a bunch of output. Can you copy and paste it into this thread and I can tell you what is going wrong with the installation of your apps?
- philaskAug 23, 2017Aspirant
root@nas:~# apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up cacti (0.8.8b+dfsg-8+deb8u6) ... debconf: unable to initialize frontend: Dialog debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.) debconf: falling back to frontend: Readline dbconfig-common: writing config to /etc/dbconfig-common/cacti.conf ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2). unable to connect to mysql server. error encountered creating user: ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) dpkg: error processing package cacti (--configure): subprocess installed post-installation script returned error exit status 10 Errors were encountered while processing: cacti E: Sub-process /usr/bin/dpkg returned an error code (1)
- kohdeeAug 23, 2017NETGEAR Expert
philask wrote:
root@nas:~# apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up cacti (0.8.8b+dfsg-8+deb8u6) ... debconf: unable to initialize frontend: Dialog debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.) debconf: falling back to frontend: Readline dbconfig-common: writing config to /etc/dbconfig-common/cacti.conf ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2). unable to connect to mysql server. error encountered creating user: ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) dpkg: error processing package cacti (--configure): subprocess installed post-installation script returned error exit status 10 Errors were encountered while processing: cacti E: Sub-process /usr/bin/dpkg returned an error code (1)
Your problem stems from the MySQL server not being started.
Try
systemctl start mysql
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