NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot install Apps on 6.8.0
Any attempt on 3 different ReadyNAS's (just updated to 6.8.0 firmware), to install downloaded App .deb files results in "cannot read property 'childNodes' of undefined" error. Doesn't matter which a...
kohdee wrote:There's a log called install_debpkg.log that says what the problem was with installing the application. That can help debug app installation
Uh, I thought that file was now deprecated in favor of the system journal. See https://community.netgear.com/t5/Community-Add-ons/How-best-to-diagnose-false-positive-app-upgrade-in-logs/m-p/1299377#M5762
journalctl --identifier=fv-app-install
btaroli wrote:
kohdee wrote:
There's a log called install_debpkg.log that says what the problem was with installing the application. That can help debug app installation
Uh, I thought that file was now deprecated in favor of the system journal. See https://community.netgear.com/t5/Community-Add-ons/How-best-to-diagnose-false-positive-app-upgrade-in-logs/m-p/1299377#M5762
journalctl --identifier=fv-app-install
The install_debpkg.log is a file that is generated when you download the Logs bundle from the UI. Using the journal via journalctl is a backend command. I don't typically advise backend commands. Since you seem to already be familiar with backend commands, You can run apt-get install -yf and it should tell you a bunch of output. Can you copy and paste it into this thread and I can tell you what is going wrong with the installation of your apps?
root@nas:~# apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up cacti (0.8.8b+dfsg-8+deb8u6) ... debconf: unable to initialize frontend: Dialog debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.) debconf: falling back to frontend: Readline dbconfig-common: writing config to /etc/dbconfig-common/cacti.conf ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2). unable to connect to mysql server. error encountered creating user: ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) dpkg: error processing package cacti (--configure): subprocess installed post-installation script returned error exit status 10 Errors were encountered while processing: cacti E: Sub-process /usr/bin/dpkg returned an error code (1)
philask wrote:
root@nas:~# apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up cacti (0.8.8b+dfsg-8+deb8u6) ... debconf: unable to initialize frontend: Dialog debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.) debconf: falling back to frontend: Readline dbconfig-common: writing config to /etc/dbconfig-common/cacti.conf ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2). unable to connect to mysql server. error encountered creating user: ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) dpkg: error processing package cacti (--configure): subprocess installed post-installation script returned error exit status 10 Errors were encountered while processing: cacti E: Sub-process /usr/bin/dpkg returned an error code (1)
Your problem stems from the MySQL server not being started.
Try
systemctl start mysql
I don't believe it's installed.
root@nas:~# systemctl start mysql Failed to start mysql.service: Unit mysql.service not found.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
