NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

livingem2's avatar
livingem2
Aspirant
Jun 02, 2014

HELP INSTALLING PLEX PLEASE

Hello

I have a ReadyNAS 6 operating system, with PLEX installed. The dashboard disappeared and then the program stopped working. I removed the add-on and am now trying to reinstall it. I have located several programs that say they are the correct download, but none of them will install. The program that seems to be the most logical one is an spk file. Another one was a DEB file. the exe file was rejected by the ReadyNAS, as well as the other two.

Please help. Thank you.

Sheila

8 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What model ReadyNAS do you have?

    What ReadyNAS OS 6 firmware version are you running?

    Assuming you have an x86 model you need the Intel 6.x .deb from here: https://plex.tv/downloads

    You would use the upload button to the upload the app.
  • The version you recommend is the DEB file that I mention. the ReadyNAS says that it is the wrong architecture.

    Thank you.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    So you are running RAIDiator 4.2.x not ReadyNAS OS 6 (I assumed from your first post that you were probably running OS6). You need the Intel 4.x .bin file which you could install via Add-ons > Add New in Frontview.

    The NAS checks the file you attempt to install to make sure it is right for your system and that it is not corrupt before attempting to install it.
  • PLEX is not listed from the add new link . I found a PLEX x86 download on another page, but it is an spk file.


    Thank you
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    livingem2 wrote:
    ...I found a PLEX x86 download on another page, but it is an spk file.
    Plex distributes binaries for the OS4 NAS.

    https://plex.tv/downloads
    Select "NAS" under server. Then netgear at the top left, and intel 4.x at the bottom left.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More