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Forum Discussion
Internet Login Not Working
Hi, I am unable to login from the internet to my http://photos.readynas.com/nas-name. I can login locally on the LAN. The internet server access has been fully functional for months.
The browser responds with This webpage is unavailable...specifies an ip address 58.172.xxx.xxx took too long to respond. I and my photographers have tested this problem from numerous
internet locations.I am running ReadyNAS Remote 1.0.9.78 from this same ReadyNAS NVX Business Edition [X-RAID2] RAIDiator 4.2.19 and can certainly login to the device from any internet
location. Any suggestions would be appreciated. I have stopped and restarted the Add-On to no avail.
The browser responds with This webpage is unavailable...specifies an ip address 58.172.xxx.xxx took too long to respond. I and my photographers have tested this problem from numerous
internet locations.I am running ReadyNAS Remote 1.0.9.78 from this same ReadyNAS NVX Business Edition [X-RAID2] RAIDiator 4.2.19 and can certainly login to the device from any internet
location. Any suggestions would be appreciated. I have stopped and restarted the Add-On to no avail.
2 Replies
Replies have been turned off for this discussion
- Typically, this points to a port-forwarding problem with the router. Keep in mind that ReadyNAS Remote does not go through port-forwarding so even if that works fine for you, that doesn't mean Photos II should if there's a problem with the router. Have you made any changes on your router recently? Run the Diagnose option in the add-on management page for Photos II and see if that returns any warnings. A reboot of the router sometimes will help if there's an issue with the router and it's UPnP support.
- Thanks for the advice. I had updated the firmware on my WNDR4000 (Net Genie interface) and yes the UPnP table highlighted the problem with the Port 8086 mapping to a previous DHCP address for the NAS. I stopped and restarted UPnP which cleared the UPnP Port Table and then Port 8086 remapped correctly to the current IP address. I had not got around to putting a fixed address on the NAS and with the router firmware upgrade it possibly forgot the previous binding. I do appreciate your reply. Saying this I have found 12 hours later that I still am having an issue connecting after successfully sorting it out last night my time. But I do now know specifically what to look at and I'm sure it will be fine.
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