Hi, I have a ReadyNAS 526X and I installed Milestone Arcus, can you please confirm if you should get a free license as part of the 526X? The Netgear website emplies this is the case when viewing the products provided with it. If not, how can I purchase a license for 2 camera's please? It is not clear and no way of contacting netgear about this. I emailed sales about a week ago and no one ever replied. Regards

JennC wrote:.... Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years....Do you think that Netgear would look at offering a license conversion from Readynas Surveillance to Milestone Arcus? Although if I have to renew every 5 years, this would put me off a bit.Having used Milestone's Xprotect, Readynas Surveillance has a long way to go.

jlficken wrote:I installed Milestone Arcus as well on my RN516 but will be removing it as my WD MyCloud doesn't have the 5 year license renewal requirement.Gosh that will be a large game breaker. A a user why would you buy Readynas for Arcus with a limiting license when WD MyCloud is unlimited as per jlficken post.Suggest someone passes this back to Sales and Marketing at Netgear. In fact, suggest to them to depreciate Readynas Surveillance and migrate all users to Arcus, unless Netgear are prepared to put some serious development in to their application to bring it up to speed with other players like Arcus, Sighthound, BlueIris.

Hello realtek1, Milestone Arcus on ReadyNAS supports 2 cameras for free for a trial period of 60 days. After the trial period, the customer will be required to buy and activate a license. Netgear nor Milestone absolutely cannot reset any trial license period. Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years. To purchase or activate a license, there is a button on the user interface of MileStone when you use it that will take you to Netgear portal to buy license. Regards,

Hello yoban , Maybe, but I am not sure as there are no plans as of now. Milestone and ReadyNAS Surveillance are completely separate products. There is no way to convert ReadyNAS Surveillance licenses to Milestone. Take note that ReadyNAS Surveillance licenses are permanent to the chassis while Milestone Arcus' only lasts 5 years. Also, ReadyNAS Surveillance will still be available and will still supported. Regards,

I can't seem to find prices. How much per camera? Then it's only good for 5 years and I have to fork out again, every 5 years? If you have to hide the prices, It can't be cheap. I'm trying to google the info and I can't find any prices. I go to their web site, No prices that I can find. I can only guess how much say 16 camera's would cost, and every 5 years. Think there's much cheaper solutions then this.

Milestone Arcus | NETGEAR Communities

11 Replies

Replies have been turned off for this discussion

JennC
NETGEAR Employee Retired
Aug 17, 2017
Hello realtek1,

Milestone Arcus on ReadyNAS supports 2 cameras for free for a trial period of 60 days. After the trial period, the customer will be required to buy and activate a license. Netgear nor Milestone absolutely cannot reset any trial license period. Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years. To purchase or activate a license, there is a button on the user interface of MileStone when you use it that will take you to Netgear portal to buy license.

Regards,
- yoban
  Apprentice
  Aug 17, 2017
  JennC wrote:
  .... Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years....
  Do you think that Netgear would look at offering a license conversion from Readynas Surveillance to Milestone Arcus? Although if I have to renew every 5 years, this would put me off a bit.
  Having used Milestone's Xprotect, Readynas Surveillance has a long way to go.
  - JennC
    NETGEAR Employee Retired
    Aug 17, 2017
    Hello yoban ,
    
    Maybe, but I am not sure as there are no plans as of now.
    
    Milestone and ReadyNAS Surveillance are completely separate products. There is no way to convert ReadyNAS Surveillance licenses to Milestone. Take note that ReadyNAS Surveillance licenses are permanent to the chassis while Milestone Arcus' only lasts 5 years.
    
    Also, ReadyNAS Surveillance will still be available and will still supported.
    
    Regards,

Forum Discussion

Milestone Arcus

11 Replies

Related Content

Milestone Arcus license key expired

Milestone Arcus license entry

Milestone Arcus Invalid key error

Trouble activating Milestone Arcus on RN314

ReadyNAS Pro 6 & Milestone Arcus - cant register licence

NETGEAR Academy

ProSupport for Business