NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
otf
Jun 01, 2021Aspirant
New to Netgear ReadyNAS and can't access existing shares
Someone who is long gone set up our ReadyNAS model 212 storage device. We have not been using it but it is still connected to our network. When trying to access the various shares from a Win10 loc...
StephenB
Jun 01, 2021Guru - Experienced User
otf wrote:
Someone who is long gone set up our ReadyNAS model 212 storage device. We have not been using it but it is still connected to our network. When trying to access the various shares from a Win10 local PC Admin user it won't accept the credentials.
Look on the accounts page on the NAS to see if there are any NAS user accounts set up there. If there are, then that is likely what the original admin intended folks to use to access the NAS.
- otfJun 02, 2021Aspirant
Thanks fotr the reply Stephen. The only user listed on the Accounts page of the web interface is "admin" with UID 98 and part of thre admin group, but we have no password for that account and it has no info associated with it, like answers to recovery questions, etc. How do I reset the credentials for this admin user so I can use it for accessing the data folders?
- StephenBJun 03, 2021Guru - Experienced User
otf wrote:
The only user listed on the Accounts page of the web interface is "admin" with UID 98 and part of the admin group, but we have no password for that account
You must have the password, since you are using it to log into the web interface. Perhaps check your browser to see if the credentials are stored there.
While you can use the NAS admin credentials to access the shares, it's not the best practice. You can create another account in the users group, have people use that. You'd need to check the file access tab and network access tab for each share, and make sure that account as read/write access.
Another approach is to enable "everyone" access on both the file access tab and the network access tab of every share. Either way, you should click on the reset control on the file access tab whenever you adjust file permissions. That will apply the settings to every folder and file in the share.
- otfJul 23, 2021Aspirant
Thanks for your answers. I'm still having trouble with my ReadyNAS account and access settings. Besides the default "admin" I have created two accounts in the users group (not in the admin group). In Shares I have given each of those accounts permissions to access certain folders/files. In each case I have given the user read/write permission under Network Access and File Access (and have hit Apply to both). However, via File Explorer, Win10 is still telling me that the user has not been given permission to access the folder.
I have rebooted my PC and the NAS device and no change. I'm wondering if the Folder Owner and Folder Group fields under File Access have anything to do with this problem. I have them set to the user name and users group respectively. What else am I not doing right?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!