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New to Netgear ReadyNAS and can't access existing shares
Someone who is long gone set up our ReadyNAS model 212 storage device. We have not been using it but it is still connected to our network. When trying to access the various shares from a Win10 loc...
Thanks fotr the reply Stephen. The only user listed on the Accounts page of the web interface is "admin" with UID 98 and part of thre admin group, but we have no password for that account and it has no info associated with it, like answers to recovery questions, etc. How do I reset the credentials for this admin user so I can use it for accessing the data folders?
otf wrote:
The only user listed on the Accounts page of the web interface is "admin" with UID 98 and part of the admin group, but we have no password for that account
You must have the password, since you are using it to log into the web interface. Perhaps check your browser to see if the credentials are stored there.
While you can use the NAS admin credentials to access the shares, it's not the best practice. You can create another account in the users group, have people use that. You'd need to check the file access tab and network access tab for each share, and make sure that account as read/write access.
Another approach is to enable "everyone" access on both the file access tab and the network access tab of every share. Either way, you should click on the reset control on the file access tab whenever you adjust file permissions. That will apply the settings to every folder and file in the share.
Thanks for your answers. I'm still having trouble with my ReadyNAS account and access settings. Besides the default "admin" I have created two accounts in the users group (not in the admin group). In Shares I have given each of those accounts permissions to access certain folders/files. In each case I have given the user read/write permission under Network Access and File Access (and have hit Apply to both). However, via File Explorer, Win10 is still telling me that the user has not been given permission to access the folder.
I have rebooted my PC and the NAS device and no change. I'm wondering if the Folder Owner and Folder Group fields under File Access have anything to do with this problem. I have them set to the user name and users group respectively. What else am I not doing right?
otf wrote:
I have them set to the user name and users group respectively. What else am I not doing right?
I suggest setting them both to "guest". Also check the "grant rename" box, and click on the "Reset" control on the left.
Also, make sure that the PC has classified the network connection as "private". If you have internet security software running on the PC, temporarily disable it.
otf wrote:
Thanks for your answers. I'm still having trouble with my ReadyNAS account and access settings. Besides the default "admin" I have created two accounts in the users group (not in the admin group). In Shares I have given each of those accounts permissions to access certain folders/files. In each case I have given the user read/write permission under Network Access and File Access (and have hit Apply to both). However, via File Explorer, Win10 is still telling me that the user has not been given permission to access the folder.
If the suggestions above didn't help, then try these tests:
Run CMD on the PC (just enter CMD in the windows search bar, and it should show up as an option). This will open a black text box on the screen, where you type Windows commands.
Enter these two commands - being careful on the typing. Spaces and the two different slash directions are important.
net use * /delete /y net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real NAS IP address and admin password.
The first command will terminate any active network sessions, and the second will attempt to mount the full NAS data volume as drive letter T. That will confirm that you can access the NAS.
You can then try a similar test using the two user accounts.
net use * /delete /y net use t: \\nas-ip-address\sharename /user:username user-password
This won't work with data - you need to use one of your NAS shares.
Let us know what happens with these tests.
StephenB went over the potential solutions, but here is something to thnk about as to why, and how that may affect you down the road.
For many situations (including most home installations), you can just use network access to control everything and ignore file permissions. If you do use file permissions, adding a new user doesn't go though and apply that to every file and folder currently in the share. To do that requires the permissions Reset StephenB suggested. So if you don't have a specific reason to add protection with file permissions (which doesn't really add a lot, at least if you exclusively use SMB for access), set those to everyone and you'll not have to reset permissions if you add a user.
I did have mine set up with file permisisons, and twice they got changed for reasons I do not know and I had to go in and do a reset -- once on only one share and another on several. I was pulling out my hair trying to figure what broke before I figured it out the first time. After the second time, I switched to using just network permissions (with one last reset to everyone file access).
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