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Plex media server install to RN102 failing even after manual uninstall / package dependency problems
I had similar issues to this closed post here: https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Plex-app-un-install-borked-and-un-able-to-complete-un-install/m-p/1049997#M4547 So I ...
That worked! I manually installed the new firmware 6.7.1. then I installed the same Plex binaries that failed before (plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_armel.deb), and it worked. Now updating Plex server with libraries, seems to be all working as previously.
Thanks for your help,
Stephen
Hello pashalifi,
What exactly happens when you try to install the app via admin page? Did you do it from the available apps or manual install?
Please include the model number and firmware version of the NAS.
Regards,
Hello JennC,
The Plex app is not displayed in the available apps page in my ReadyNas Admin web application, so I install from the manual upload function, after downloading the binaries from the plex site: https://www.plex.tv/downloads/
I make sure to choose the Arm 6.x option (plexmediaserver-ros6-binaries_1.5.5.3634-995f1dead_armel.deb). I have a ReadyNas 102 on firmware version 6.6.1.
When I try to upload the software in the ReadyNas admin page, I get the Installing Application dialogue box with spinning timer, then the error message: System: Cannot install application plexmediaserver-ros6-binaries_1.5.5.3634-995f1dead_armel.deb.
I can attach system logs if that would help?
All the best,
Stephen
pashalifi wrote:
I can attach system logs if that would help?
Don't attach them here. If a Netgear mod asks for them, use this procedure: https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
pashalifi wrote:
The Plex app is not displayed in the available apps page in my ReadyNas Admin web application,
That has been true for quite a while now. Plex distributes it on the their own.
Hello pashalifi,
Can you try again, please?
plexmediaserver-ros6-binaries_1.5.5.3634-995f1dead_armel.deb is the one you have selected but when I checked, it showed plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_armel.
Regards,
Hello pashalifi,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,Hi JennC,
Tonight I downloaded that build from the Plex site and again tried to install in ReadyNAS Admin, uploading manually via the Apps page. The same error on install attempt - from the logs:
2017 20:26:07 System: Cannot install application plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_armel.deb.
Seems that no Plex build will install.
Stephen
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