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Solved
Problems running Plex Media Server after 6.6.0 update
Plex was running fine until readynas update to 6.6.0. I have removed plex from my rn214 and uploaded the new version 1.2.2 for ARM 6.x RN2xx. Anytime i try to turn it on it returns and error after a m...
Short answer:
So if you have problems with starting Plex for RN2XX since the upgrade to 6.6.0 please try rebooting your NAS or wait it out and it should fix itself. It might be about 5-10 minutes (or perhaps a bit longer - it does depend on things such as your internet connection) after a reboot or so before it fixes itself.
Then you should be able to start Plex which is your confirmation that it is fixed.
More info:
We have uploaded the missing package to our repository.
Glad it turned out to be a simple fix.
You can download the logs and look in packages.log to see which packages are installed. This log is generated from
# dpkg -lYou should see ii next to the package if it is installed properly. The version of libc6:armhf should match the one for libc6:armel
I think if I'm reading it right that the 1.2.2 installer only installs the libc6:armhf package if on firmware prior to 6.6.0 so if you last factory reset on 6.6.0 and installed 1.2.2 rather than 1.1.4 or earlier first the necessary package likely won't be installed. Hopefully Plex fixes this in the next PlexPass version of Plex Media Server.
The public 1.1.4 version should work on 6.6.0 now too, I think.
If you did happen to have done a factory reset on 6.6.0 and installed the 1.2.2 app and there is no libc6:armhf in the packages list (not even an old version that needs updating) you could do:
# apt-get update
# apt-get install libgcc1:armhf libc6:armhfto force the missing packages to be installed.
Edit: siigna's suggestion below:
Alternatively the libc6:armhf package can be downloaded from our repository and uploaded to the NAS (Apps > Upload), for those uncomfortable with SSH access. An apt-get update will be performed as part of the installation.
For reference, from the Plex forum:
ziggimon wrote:
To all users with the ReadyNAS RN2xx series NAS with transcoder enabled Plex Media Server builds please read this!!
We have noticed that the Firmware 6.6 version brought some under the hood changes that requires some tweaks made to Plex Media Server, so if you are running with this device and want to continue to use Plex Media Server on it, please delay upgrading to Firmware 6.6 just yet. We are working on a fix to make it work on the updated firmware.
Stay tuned!
UPDATE: Plex Pass version of Plex Media Server 1.2.1 has a fix that again makes PMS run on the RN2xx series.
Hi siigna.
Yes I've seen the statement from ziggimon on the plex forums. It seems 1.2.2 (not 1.2.1) is working in their test environment but this doesn't appear to be the case for users.
They are working on it to try and establish why.
Hi Eckers,
I have never seen 1.2.1. There was a mention of a build that had errors which was only posted for a short time, maybe that was 1.2.1.
I've managed it install and get running PMS 1.2.2.2857 for Readynas other than RN2XX models and it is working on my RN214. I've lost all my playlists but least it's recreating my library again
I am trying to install the base arm version of plex 1.2.2 but it just doesn't install through the upload button. How did you do it please?
I have a 212 version
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