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Problems running Plex Media Server after 6.6.0 update
Plex was running fine until readynas update to 6.6.0. I have removed plex from my rn214 and uploaded the new version 1.2.2 for ARM 6.x RN2xx. Anytime i try to turn it on it returns and error after a m...
Short answer:
So if you have problems with starting Plex for RN2XX since the upgrade to 6.6.0 please try rebooting your NAS or wait it out and it should fix itself. It might be about 5-10 minutes (or perhaps a bit longer - it does depend on things such as your internet connection) after a reboot or so before it fixes itself.
Then you should be able to start Plex which is your confirmation that it is fixed.
More info:
We have uploaded the missing package to our repository.
Glad it turned out to be a simple fix.
You can download the logs and look in packages.log to see which packages are installed. This log is generated from
# dpkg -lYou should see ii next to the package if it is installed properly. The version of libc6:armhf should match the one for libc6:armel
I think if I'm reading it right that the 1.2.2 installer only installs the libc6:armhf package if on firmware prior to 6.6.0 so if you last factory reset on 6.6.0 and installed 1.2.2 rather than 1.1.4 or earlier first the necessary package likely won't be installed. Hopefully Plex fixes this in the next PlexPass version of Plex Media Server.
The public 1.1.4 version should work on 6.6.0 now too, I think.
If you did happen to have done a factory reset on 6.6.0 and installed the 1.2.2 app and there is no libc6:armhf in the packages list (not even an old version that needs updating) you could do:
# apt-get update
# apt-get install libgcc1:armhf libc6:armhfto force the missing packages to be installed.
Edit: siigna's suggestion below:
Alternatively the libc6:armhf package can be downloaded from our repository and uploaded to the NAS (Apps > Upload), for those uncomfortable with SSH access. An apt-get update will be performed as part of the installation.
Royalgipsy wrote:I am getting real tired of this, its getting really embarrassing at this time that no working Plex software in any way is available for the Netgear Ready NAS . The main reason I bought this **bleep** 3 days or so before the dread update was the possibillity to run the Plex server. I dont give a rats ass about transcoding, I just want the damn thing to stream my media to my devices in any way it can thru Plex now. I have terrabytes of media that is just worthless space for me without getting Plex to work. PLEX was specially mentioned in BIG LETTERS on the package when I bought it. Well so I am the one who is a complete idiot, or does BOTH Netgear and Plex have a responsability to make this work, together or for themselves if that is neccessary? This is getting REALLY ridiculous at this time. I spent a lot of money on this setup, and a lot of time to get all my things from different machines and disks over to the NAS, making it work for a rather big household here.. Right now I do regret it, because I cannot even get back to the software versions that did work so great the first few days..
Well, i understand the frustration, been there done that several times...
I have been running PLEX several years now and so far, fingers crossed it have more or less worked flawless.
Since there are several different PLEX versions and several Readynas versions to use and combine this issues occur now and then.
Just sit back and give it some time and it will be solved. It always have.. Let the geniuses work and you will see.
My setup is an old RN Pro Business (6x4TB) with upgraded cpu and more memory, running os 6.6.0. (and that is a gamble every update) :-)
So my advice is, keep cool and check the forums all the time. The solution will be there sooner or later..
Best regards
Hans
I am shure.. But really? The geniuses are paid for solving this, it's going in the direction of a certain company and it's selfcombusting units where the geniuses did not even find the real cause of the problem and just called of the entire product line. Since we dont hear a single word about progression, bad or good, I feel they are preparing to give up from both netgear and plex to support this software. We are after all in the lords year of 2016, in the age of information and development, with no lack of digital prodigys in the firms..
The guys over at Plex do at least seem to be trying to put things right and I am confident they will eventually.
Netgear on the other hand appear to have washed their hands and finger pointed.....at least that's all I've witnessed thus far.
Maybe they are working behind the scenes but if they are then they should be communicating it better.
Pinkyg wrote:
Netgear on the other hand appear to have washed their hands and finger pointed.....at least that's all I've witnessed thus far.
Maybe they are working behind the scenes but if they are then they should be communicating it better.
I have no information on the history of the development of the RN21x plex features.
But it's been clear for quite a while that the app is built by Plex, distributed by Plex and supported by Plex - and not Netgear. Plex customers probably have more leverage with Plex than Netgear has.
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