Problems running Plex Media Server after 6.6.0 update

Plex was running fine until readynas update to 6.6.0. I have removed plex from my rn214 and uploaded the new version 1.2.2 for ARM 6.x RN2xx. Anytime i try to turn it on it returns and error after a minute or so "Application failed to initialize. Empty resource error. Bad NML call. Code 22002010000".
Not sure what to try from here.

Netgear Apps & Add-ons

mdgm-ntgr
Oct 19, 2016
Short answer:

So if you have problems with starting Plex for RN2XX since the upgrade to 6.6.0 please try rebooting your NAS or wait it out and it should fix itself. It might be about 5-10 minutes (or perhaps a bit longer - it does depend on things such as your internet connection) after a reboot or so before it fixes itself.

Then you should be able to start Plex which is your confirmation that it is fixed.

More info:

We have uploaded the missing package to our repository.

Glad it turned out to be a simple fix.

You can download the logs and look in packages.log to see which packages are installed. This log is generated from
# dpkg -l

You should see ii next to the package if it is installed properly. The version of libc6:armhf should match the one for libc6:armel

I think if I'm reading it right that the 1.2.2 installer only installs the libc6:armhf package if on firmware prior to 6.6.0 so if you last factory reset on 6.6.0 and installed 1.2.2 rather than 1.1.4 or earlier first the necessary package likely won't be installed. Hopefully Plex fixes this in the next PlexPass version of Plex Media Server.

The public 1.1.4 version should work on 6.6.0 now too, I think.

If you did happen to have done a factory reset on 6.6.0 and installed the 1.2.2 app and there is no libc6:armhf in the packages list (not even an old version that needs updating) you could do:

# apt-get update
# apt-get install libgcc1:armhf libc6:armhf

to force the missing packages to be installed.

Edit: siigna's suggestion below:

Alternatively the libc6:armhf package can be downloaded from our repository and uploaded to the NAS (Apps > Upload), for those uncomfortable with SSH access. An apt-get update will be performed as part of the installation.