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Forum Discussion
VPN connection problem RN10400 - problems with synchronization
Hi, RN104 Ready Claud app VPN connection connected but I can’t access to my folders via win explore v: 6.6.0; v 6.6.1 Eth0, static IP (I have 4 NAS in 4 different locations) Proxy not set; prim...
Hi tomiaurednik,
Can you try to do a ping test to the NAS, also; try accessing the NAS via IP instead of its name.
Regards,
Hi,
also I can not access the NAS device with the ping command...
Hi tomiaurednik,
Do you have RAIDar installed?
This will detect the ReadyNAS locally. Once it does, click "Browse" and let me know if it opens.
Regards,
Hi,
To all my NASes I can access via LAN, but I can not access them when I connect via ReadyCloud app with a VPN connection. Therefore, I do not need a RAIDar. I think the question is specific enough?
Thank you for your efforts and assistance.
Hi tomiaurednik,
Thank you for your reply. Given the current status of your case, it might need a thorough troubleshooting. I would suggest that you get in touch with our support group for options on how to get support via phone. You should still be able to purchase a per-incident support.
Regards,
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