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readynas pro 6 is not playing nice.
I upgraded the frimware from 6.7.?? to 6.8. After firmware I have attempted to back up data. During transfer, nas has become unresponsive and disappeared from my network. Anyhow, I rebooted the nas and it came up with : ERR used disks (dirty disks). I reinstalled OS and then it just gets stuck on checking FS. or after a reboot, i return to my dirty disk error. Please help...:)
Your disks are healthy.
The 4GB OS volume wouldn't mount and I couldn't repair it, so I wiped that. All your settings and logs have been wiped, but your data volume is still there.
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Hello Groffo,
After firmware upgrade the NAS was still fine the problem occured while you are doing a backup job. The concern may require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. You should contact support right away and OS re-install should not been done since it will erase important logs. Can the raidar still detect the NAS on the network?
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
- Thanks for responding. Yes, raidar will still detect the nas.
Hello Groffo,
Can you please try to download the logs of the NAS and provide us a copy, you may use file sharing website like wikisend and just PM me the download link.
Regards,
Marty_M
NETGEAR Community Team
Hello Groffo,
It does appear that the NAS requires to be on telnet/tech support mode and assistance from our engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Regards,
Marty_M
NETGEAR Community TeamHow do I go about that? is that through the community or do I contact support?
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