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Forum Discussion
Solved
Trouble activating Milestone Arcus on RN314
Hi folks -- I just bought a 4-camera license for Milestone Arcus from CDW, but when It try to activate it via the portal at milestone.netgear.com, it keeps saying "Please enter a valid key". Any ide...
Hi robm42
Your license should be okay now. Kindly try to re-run the app. the 4 camera license support should show up there. We have to get this reported and activated from Support.
Many thanks! I would like to encourage you to mark the reply as an accepted siolution so other members will be able to benefit from the thread.
Regards
Hi robm42
Have you tried contacting CDW about this? At least they should also check the validity of it.
You can PM me the license keys and also the serial number of your NAS so we can check too.
Regards
I sent a PM to Marc yesterday, but thought I should post something here also. I ordered through the CDW website, but the actual Distributor was "D & H Distributuing". I emailed them a few days ago about the issue (about an hour after they emailed me the bad key) but have heard nothing back.
Marc did reply to me and said he would look into it. Very glad to have this Community support!
Regards,
-Rob
First Name:
LICENSEDESK
Last Name:
Company Name:
D & H DISTRIBUTING
Email:
LICENSEDESK@DANDH.COM
Hi robm42
Your license should be okay now. Kindly try to re-run the app. the 4 camera license support should show up there. We have to get this reported and activated from Support.
Many thanks! I would like to encourage you to mark the reply as an accepted siolution so other members will be able to benefit from the thread.
Regards
Hi Marc,
I'm afraid I am still getting the same error. "Please enter a valid License key."
-Rob
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