Forum Discussion

Aspirant

Feb 21, 2016

Solved

Uninstalling Old Version of Plex hangs on "Removing Application" Screen

So I am trying to uninstall an old instance of Plex from the ReadyNAS. All I see is the "Removing Application" screen where it stays until I just close the browser. See the pic below for a screenshot of what I'm talking about. Is there any way to complete the removal of the application or should I just walk away from the computer for a while and hope that it's uninstalled when I come back?

Netgear Apps & Add-ons

mdgm-ntgr
Feb 21, 2016
I have removed Plex.

9 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Feb 21, 2016
Has it completed uninstalling? Some apps might take a while to uninstall.
- sharpycl
  Aspirant
  Feb 21, 2016
  No. I let it attempt to uninstall for 20 mins and came back and it was still attempting to uninstall.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Feb 21, 2016
    Which web browser and version were you using?
    
    Can you send me your logs (see the Sending Logs link in my sig)?