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Forum Discussion

tomiaurednik's avatar
tomiaurednik
Tutor
Jan 13, 2017

VPN connection problem RN10400 - problems with synchronization

Hi,   RN104 Ready Claud app VPN connection connected but I can’t access to my folders via win explore v: 6.6.0; v 6.6.1 Eth0, static IP (I have 4 NAS in 4 different locations) Proxy not set; prim...
Netgear Apps & Add-ons
ReadyCLOUD
FramerV's avatar
FramerV
NETGEAR Employee Retired
Jan 15, 2017

Hi tomiaurednik,

 

I am not sure what firmware are you using. I noticed a 6.6.0 and 6.6.1 mentioned on your post. Are you on the latest firmware?

 

 

Regards,

tomiaurednik's avatar
tomiaurednik
Tutor
Jan 16, 2017

Hi,

 

I have 4 NAS devices on four different locations. On all 4 some problems. On 1 I have fw: 6.6.1 on the rest 3 NAS devices 6.6.0.

Br,

Tomi

  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired
    Jan 16, 2017

    Hi tomiaurednik,

     

    Can you try to do a ping test to the NAS, also; try accessing the NAS via IP instead of its name.

     

     

    Regards,

    • tomiaurednik's avatar
      tomiaurednik
      Tutor
      Jan 17, 2017

      Hi,

       

      also I can not access the NAS device with the ping command...

      • FramerV's avatar
        FramerV
        NETGEAR Employee Retired
        Jan 18, 2017

        Hi tomiaurednik,

         

        Do you have RAIDar installed?

         

        ReadyNAS Downloads

         

        This will detect the ReadyNAS locally. Once it does, click "Browse" and let me know if it opens.

         

         

        Regards,

         

         

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