Forum Discussion

Guide

Jan 19, 2017

6.6.1 did not fix UPS detection problem

Still needed to unplug and re-plug USB cable to UPS after a restart for UPS to be detected. Wed Jan 18 2017 16:51:20 System: New USB UPS detected. Manufacturer: APC, Model: Back-UPS ES 550G, Seri...

Installation & Upgrade

JanHussaarts2

Luminary

Jan 19, 2017

I'm running 6.6.1 on an Ultra 6. No problems with my APS Smart UPS 1000

mdgm-ntgr

NETGEAR Employee Retired

Jan 20, 2017

Your logs show that your UPS is detected fine.

Calder
Guide
Jan 20, 2017
Yes, after I manually unplugged the USB plug to the UPS at the back of the RN104 and plugged it back in to force a redetection. If I did a power-cycle or a restart now, the UPS would not be detected and I would need to unplug and plug the USB cable again to force it to detect. Hope this makes sense.
- FramerV
  NETGEAR Employee Retired
  Jan 22, 2017
  Hi Calder,
  
  Can you reboot, then save the logs and re-send them. It may give a better overview on what is it doing during boot process.
  
  Regards,
  - Calder
    Guide
    Jan 22, 2017
    Hi FramerV,
    
    I already did...
    
    Fri 2017-01-20 11:41 Pacific Time
    RE: To mdgm, From Calder - Re: 6.6.1 did not fix UPS detection problem
    
    Thanks,
    Calder