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Forum Discussion

KSD's avatar
KSD
Aspirant
Feb 14, 2017

access to ready cloud after firmware upgraded to 6.5.2

Dear All   Before the firmware was upgraded to 6.5.2, cloud users could connect to ReadyNas with their respective user names and passwords. After the upgrade, access has changed automatically to ...
Installation & Upgrade
Tips from other users
JennC's avatar
JennC
NETGEAR Employee Retired
Feb 17, 2017

Hello KSD,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

KSD's avatar
KSD
Aspirant
Feb 18, 2017

Dear Sir

 

Still not  be able to solve the problem.

 

Regards 

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Feb 20, 2017

    Hello KSD,

     

    Please provide more details such as the steps you have taken. Provide more description of the problem.

     

    If you can contact support, that is much better as they can walk you through it.

     

    Regards,

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