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Forum Discussion
Kdish
Nov 20, 2016Aspirant
Admin page RN102
Hi, I have an issue with my RN102. I installed it a few weeks ago, I followed the quick instal guide and everything went fine. Currently, I can't access the Admin page, nore browse the files. ...
Kdish
Nov 21, 2016Aspirant
No unfortunately it's a second hand
FYI I can't either download the log from Raidar
StephenB
Nov 21, 2016Guru - Experienced User
Is RAIDar giving you any status?
- KdishNov 23, 2016Aspirant
Yes the NAS in online and healthy, but that's it...
No way to go to the admin page, browse the folders, download the logs, ...
I can access the NAS on my television (DLNA) but not from a computer or a smartphone.
- KdishNov 23, 2016Aspirant
Maybe I messed the configuration because I tried to add another account with restricted access.
This is the reason why I even tried the full reset (hold reset button, start the NAS, click on "backup" to get the Disk 1 led only,...)
but it didn't work.
- StephenBNov 23, 2016Guru - Experienced User
I hate the paperclip + led status boots.
A "full reset" usually means a factory install - which would destory all your data. Is that what you were intending? If so, you can alternatively zero the disks by connecting them to a windows PC (perhaps with a USB->SATA adapter) using vendor diags (either seagate's seatools or WDC's lifeguard).
Or if you have a spare disk that is the same size (or smaller) than the drives in the NAS, you could do a fresh install on that disk, and then hot-insert the existing disks. You should see a "format" option when you add the first disk - and you will need to reformat it before it can be added to the array. You'd wait for the resync, and then replace the spare disk (formating again, waiting for resync).
Were you able to get the logs from RAIDar?
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