NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot access admin page - connection refused
I can no longer access the admin page. When I open RAIDar, it says the disk is healthy and I'm on Firmware 6.5.1 and that the IP is the same as it always has been. It also displays the same IP on ...
@jamiebeth
Welcome to the Community!
Are you having issues with data access? Have you tried to clear the web cache on your browser and also tried to use a different browser?
If this still does not resolve the issue, you may want to try doing an OS-Reinstall.
Here is the guide to do OS-Reinstall
I would advise updating the firmware as well once you have access back to the NAS Admin page.
HTH
Regards
I should say that I have tried to clear the cache and cookies to no avail.
Will reinstalling the OS delete my data?
Will reinstalling the OS delete my data?
jamiebeith wrote:
Will reinstalling the OS delete my data?No (unless something goes horribly wrong). A factory default will, so be careful not to do that.
Instructions are on page 24 of the user manual here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
The OS reinstall will
- partially reinstall the operating system from the image in the flash
- reset the admin password to password
- set the network configuration to use dhcp (and disable link aggregration if used)
- turn off volume quota (on the volume settings wheel).
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
