NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

NikonRich's avatar
NikonRich
Aspirant
Apr 27, 2020
Solved

Cannot access admin page

Hi, I've just bought a NAS Duo V2 for the sole purpose of backing up my Images.

I have downloaded RAIDar as instructed and this is in the process of initializing a drive (does seem to be takind a long time though...). I am trying to access the admin page but just get the "Unable to connect" error. I'm guessing I need to access this page to make the drives useable on my PC? Is RAIDar all the software I need to use this device?

Sorry if these questions sound dumb bu I am a complete newbie to Netgear!

  • Hi, thanks for the reply.

     

    I now can access the admin page but Raidar only let me go there after the drive had initialized fully.

     

    Dous seem strange but got there in the end!

     

    Cheers.

2 Replies

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    @NikonRick

     

    Welcome to the Community!

     

    Were you able to initialize the setup? RAIDar should be able to detect the NAS during setup and you should still be able to access the admin page.

     

    Try using an older version of RAIDar which is downloadable as well on the support page.

     

    RAIDar 4.3.8

    https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

     

    HTH

    • NikonRich's avatar
      NikonRich
      Aspirant

      Hi, thanks for the reply.

       

      I now can access the admin page but Raidar only let me go there after the drive had initialized fully.

       

      Dous seem strange but got there in the end!

       

      Cheers.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More