Cannot invite new users!

firmware 6.9.0

when i click on invite new user, i get a pop up box telling me "this device is connected to Readycloud, to invite users visit Readycloud" so cannot move on from here.

I am not a techie btw, so relying on help

Tips from other users

Robbie2017
Nov 29, 2017
thanks JohnCM, i have managed to invite users now, it was me being stupid! being new to this i was getting confused between readycloud and readNAS to set things up. I have now got a new issue which i will out in a seperate thread
JohnCM_S wrote:
Hi Robbie2017,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,
JohnCM_S
NETGEAR Community Team

3 Replies

Replies have been turned off for this discussion

JohnCM_S
NETGEAR Employee Retired
Nov 10, 2017
Hi Robbie2017,

I understand that you want to invite new users to your NAS using Readycloud. To invite users to access your NAS through Readycloud, you need to login to https://readycloud.netgear.com using your MyNETGEAR account. You may check this link for the procedure on how to invite new users.

Welcome to the community.

Regards,
JohnCM_S
NETGEAR Community Team
- JohnCM_S
  NETGEAR Employee Retired
  Nov 14, 2017
  Hi Robbie2017,
  
  We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
  
  If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
  
  The Netgear community looks forward to hearing from you and being a helpful resource in the future!
  
  Regards,
  JohnCM_S
  NETGEAR Community Team
  - Robbie2017
    Aspirant
    Nov 29, 2017
    thanks JohnCM, i have managed to invite users now, it was me being stupid! being new to this i was getting confused between readycloud and readNAS to set things up. I have now got a new issue which i will out in a seperate thread
    JohnCM_S wrote:
    Hi Robbie2017,
    
    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
    
    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
    
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
    
    Regards,
    JohnCM_S
    NETGEAR Community Team