Can't access Admin Page

Hello,

I can not reach the Adminpage with my RN 10400. Also a reboot does not work. Sometimes it hurts, if I make the NAS completely powerless, but does not work synonymous.

About RAIDAR I can make diagnostics and also download the protocols. Through the cloud, the NAS can be reached and also over the network.

As an app run Transmisson and Plex. OS 6.60

Please Help

Michael Hennecke

Tips from other users

FramerV
Nov 20, 2016
Hi eierauge,

I agree that getting information about the RAID and if a back-up was made will not resolve the issue. The steps/information provided is meant to make sure that you will be having your most important data out of the ReadyNAS and already secured.

I think you will agree with me that the data on the ReadyNAS will be more important that the actual access of the admin page.

Worst case scenario is that the NAS might be having hardware issues like a bad drive, chassis problems etc. which normally ends up on needing data recovery, cloning (additional fee/payment will be needed for this service). If you have a back-up then you would be avoiding a potential payment for those services.

I would be advising the same thing. Please do a back-up of your files first. It should give more options on how to fix the admin page access.

Regards,

6 Replies

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StephenB
Guru - Experienced User
Nov 16, 2016
Can you access the data? If so, it would be wise to ensure you have an up-to-date backup.
- eierauge
  Aspirant
  Nov 17, 2016
  Yes, I can access the data. Never made a backup. Thought always the system does it by itself.
  - JennC
    NETGEAR Employee Retired
    Nov 17, 2016
    Hello eierauge,
    
    NAS does not automatically back up unless you configure it to back up to another storage. What NAS does automatically is the idea of RAID. See the levels and their differences below:
    
    RAID 0. RAID 0 distributes data across multiple disks, resulting in improved disk performance compared to systems that do not use RAID formatting. The total capacity of your storage system equals the capacity of the smallest of your disk drives times the number of disks. RAID 0 is available on volumes consisting of two or more hard disks.
    
    RAID 1. This RAID level provides full redundancy of your data, because it duplicates data across multiple disks. Exactly the same data is stored on two disks at all times. RAID 1 protects your data from loss if one disk fails. The total capacity of our storage system equals the capacity of your smallest disk.
    
    RAID 5. This RAID level also provides data redundancy, but it requires at least three disks. RAID 5 uses the capacity of one disk to protect you from data loss if one disk fails. Your data is distributed across multiple disks to improve disk performance. The total capacity of your storage system equals the capacity of all your disks minus the capacity of one disk. It is supported on systems with at least four drive bays.
    
    RAID 6. This RAID level can recover from the loss of two disks. Your data is distributed across multiple disks to improve disk performance. The total capacity of your storage system equals the capacity of all your disks minus the capacity of two disks. It is supported on systems with at least four drive bays.
    
    I suggest you back up the data while you still can, as this is what we always strongly recommend.
    
    Regards,