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RcR's avatar
RcR
Tutor
Sep 19, 2015
Solved

Can't access admin panel (ReadyNAS 102)

After turn on my NAS gets IP address 192.168.2.25 I can ping it from my PC. Power led blinks constantly after power up, I can turn it off only by unpluging power cord. I can't access admin panel by browser (connection refused) both in Chrome and IE. I have tried factory reset procedure and OS reinstall which brings no improvement. RAIDar software is the only one finding NAS but firmware version is blank so I assume there lays the problem. Is there any way I can upload firmware - for example from usb stick when I have no admin panel access? I am very disappointed as it is state of new product and my company really needs it going fast...

  • Hello RcR,

     

    Welcome to the community!

     

    The OS and data are saved to the disk that is inserted to the ReadyNAS chassis. Without any disks, it is useless, you will not be able to access its admin page. SSH is also disabled by default so if you want to access it via SSH, you need to get to the admin page first then enable it from there. The Telnet access is designed for engineering and L3 support.

     

    Regards,

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Probably you should open a support request.  

     

    What happens if you remove the disks (unit powered down)?  Does RAIDar show you "no disks" when you power up?  Note you need RAIDar 6, the older versions won't show firmware on the RN102.

     

    Best to keep track of which disk goes in which slot BTW.  

     

    FWIW, Netgear considers the RN100 and RN200 as "home" products, RN300 and above are "business" products. An RN312 would likely have been a better choice for business use.

    • RcR's avatar
      RcR
      Tutor

      First of all thanks for fast reply. I have opened support request as suggested.

       

      I am using RAIDar 6.0. When disks are removed state says - no disks installed. But still no access from browser and power led is blinking, no firmware version status either. With disks RAIDar it tries to install them for hours (I waited 8) with no resault, also tried with one disk seperetly and diffrent slots (here waited only 1-2 hours). Anyway I think I should have access to admin in browser at least I suppose it should work with or without disks.

       

      It is small 3 people company ... just like home ;).

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        What disks are you using (specific model)?  Was the unit up and running before, or is this the initial install?


        RcR wrote:

        It is small 3 people company ... just like home ;).


        Many customers don't see the home/business split the same way as Netgear.  (Home users buy RN500 series, and small business will buy RN100).  But Netgear does organize support using their classifications.  Availability of weekend support, etc. differs for the "home" models.

         

         

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